Q1.What types of electronic components and products do we mainly sell?

We mainly deal in various types of electronic components (such as integrated circuits, sensors, connectors, etc.), consumer electronics (such as smart devices, power modules), and industrial machinery (automation equipment, precision instruments). At the same time, we support providing customized product solutions based on customer needs.

Q2. How are the brand and quality of the products guaranteed?

All products come from top factories in China. We select suppliers through strict qualification reviews (such as ISO certification and industry qualifications) and provide original factory quality inspection reports. Some products are covered by warranty. For details, please contact customer service for confirmation.

Q3. Do you support small-batch purchases?

Yes, we do! We flexibly match the demands of enterprises. Whether it's for sample testing, small and medium-sized batch purchases, or large-scale orders, we can provide customized quotations.

Q4. How can we help customers choose the right products from Chinese factories?

Relying on many years of industry experience and local resources, we will screen 3-5 high-quality factories based on your technical parameters, budget and delivery time requirements, and provide comparison plans. We will also assist you throughout the process with communication, quality inspection and logistics follow-up.

Q5. Is technical support provided?

Yes! Our team of engineers can assist with product selection, technical integration, and after-sales issue resolution to ensure your procurement process is worry-free.

Q6.What payment methods are supported?

We support various payment methods including private bank transfer, Alipay, WeChat Pay, and TT, and we accept settlement in RMB, RUB, USD currencies.

Q7. How soon will the order be shipped after placing it?

Regular products will be shipped within 1-3 working days. For custom-made products, the shipping time will depend on the production cycle and we will inform you of the estimated delivery date in advance.

Q8.How is it transported? How is the freight calculated?

 We support express delivery (such as China Post, DHL, etc.), air freight, road and railway transportation and sea freight. The freight is calculated based on the weight, volume of the goods and the destination. We can provide door-to-door service.

Q9. How can I return or exchange the product if there is a problem?

For non-customized products, we guarantee they are genuine and original. If there are any quality issues upon receipt, please contact us immediately, take photos as evidence and attach the test report from a professional institution. We will negotiate to solve the problem. Customized products will be handled as per the contract agreement.